Last updated: January 2026

Introduction

Pets After Dark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our veterinary telehealth services.

Information We Collect

Personal Information

Name, email address, and phone number
Billing and payment information
Account credentials

Pet Information

Pet name, species, breed, age, and weight
Medical history, conditions, and allergies
Current medications
Consultation records and veterinary notes

Usage Information

Device information and IP address
App usage patterns and preferences
Communication records

How We Use Your Information

To provide veterinary telehealth consultations
To maintain your pet's medical records
To process payments and manage subscriptions
To communicate with you about appointments and services
To share consultation summaries with your regular veterinarian (with your consent)
To improve our services and user experience

Information Sharing

We do not sell your personal information. We may share information with:

Our veterinary staff for consultation purposes
Your designated regular veterinarian (with consent)
Payment processors for billing
Service providers who assist our operations
Legal authorities when required by law

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Export your data

Contact Us

For privacy-related questions or requests, contact us at privacy@mypetsafterdark.com